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Returns Policy

We believe that you will be delighted with your product but there may be occasions where you may change your mind or feel it necessary to return an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you would like to return your items you may do so within 7 days of receiving them. Items returned must be in a new and unused condition. Blister packs must not be opened, unfortunately we can not offer refunds on eliquids without blister packaging for health and safety reasons. We will refund the cost of the items; however shipping charges are non-refundable.

Please note that refunds are subject to a £1.50 admin charge. This is to cover the charge issued to us by the bank for every refund transaction.

Please email us at info@premiumvapours.co.uk to inform us of your wish to return products.

Please use a secure delivery method which requires a signature upon receipt as you will be responsible for the returned products until they reach us.

Return to:

Premium Vapours
Highclere,
Salt lane,
Godalming.
Surrey
GU8 4DH

 

 

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